cixd creative interaction design lab.

Hankyung presented a paper at DIS 2023

Hankyung presented her full paper titled “Investigating How Users Design Everyday Intelligent Systems in Use” at the DIS 2023 conference. This work conducted an interview study to explore end-user practices that aimed to achieve their own desired experiences in everyday intelligent systems. The study revealed three styles of end-user design of their experiences: teaching, resisting, and repurposing. Based on the findings, the paper discussed the design implications of our findings, recognizing end-users’ motivation to challenge a prescribed experience of an intelligent system.